Feil på api.entur.io

Incident Report for Entur AS

Resolved

This incident has been resolved.

Posted Feb 20, 2020 - 10:56 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 20, 2020 - 10:42 CET

Update

The DNS-problem has been fixed. All services should start operating normally again

Posted Feb 20, 2020 - 10:41 CET

Update

Feilen ser ut til å ligge hos Api-gee, de undersøker saken nå

Posted Feb 20, 2020 - 09:41 CET

Update

We are continuing to investigate this issue.

Posted Feb 20, 2020 - 09:08 CET

Investigating

Vi har en feil på intern DNS som fører til at tjenester som er eskponert på api.entur.io er utilgjenglige. Vi jobber med å løse problemet

Posted Feb 20, 2020 - 09:03 CET

This incident affected: Messaging (SMS, Email), Journey planning (Journey Planner API, Geocoder, Real-Time APIs), Sales (Offers API, Order API, Reserve Offers API, Payment API, Ticket Distribution API, Receipt API, Refund API), and Products, Customers and e-card, Seating Services, Inventory Services, Subscription.